An in-depth review of Chariot Energy’s plans and Pricing (September 2026)

Chariot Energy is a Houston-based REP serving deregulated areas of Texas. Founded in 2019 and backed by 174 Power Global, Chariot’s business model is built around one core idea: offering fixed-rate electricity plans backed by solar renewable energy credits without relying on promotional pricing or usage-based incentives.

Unlike many Texas REPs that compete on bill credits, time-of-use discounts, or narrow usage bands, Chariot keeps its lineup intentionally simple. Most plans are fixed-rate and renewable-backed, with contract terms ranging from 12 to 36 months. This approach makes Chariot less flexible than some competitors, but easier to evaluate and more predictable over time.

Because Chariot avoids complex pricing structures, its EFLs are typically easier to interpret than those from credit-based or time-of-use providers. The trade-off is cost: Chariot’s rates often sit above the cheapest plans on the market, particularly during aggressive pricing seasons. In return, customers get consistency and renewable sourcing rather than short-term discounts.

Chariot is best viewed as a stability-first, clean-energy provider — not a budget REP and not a feature-heavy legacy brand.

• Founded: 2019
• Headquarters: Houston, TX
• Parent Company: 174 Power Global
• Plan Types: Fixed-rate renewable-backed plans, time-of-use plans, and bill credit plans
• Coverage Area: Deregulated Texas service areas

Chariot Energy appeals to Texans who want electricity plans that are easy to understand and behave consistently month after month. Its value isn’t built on promotional pricing or usage-based incentives, but on fixed-rate stability and renewable energy backing.

Chariot’s fixed-rate plans are designed to behave the same regardless of when or how electricity is used. There are no off-peak windows to track, no usage thresholds to hit, and no seasonal pricing rules. For households that want their bill to reflect usage — not timing or promotional conditions — this simplicity is a meaningful advantage.

All major Chariot plans are backed by solar renewable energy credits (RECs). While electricity still flows from the Texas grid, Chariot offsets customer usage with solar generation elsewhere. This structure allows customers to support renewable energy without installing rooftop panels or enrolling in complex green-energy programs.

Because Chariot avoids usage tiers and bill-credit pricing, its EFLs tend to be easier to interpret than those from discount-focused REPs. Fewer variables make it easier for customers to understand what they’re paying for before enrolling — particularly for households with uneven or unpredictable monthly usage.

Chariot offers longer-term fixed-rate contracts, including multi-year options for customers who want protection from seasonal price swings. These plans typically come with slightly higher starting rates, but they appeal to homeowners and long-term renters who prioritize consistency over short-term savings opportunities.

Chariot’s simplicity comes with trade-offs. Customers won’t find free nights, time-of-use discounts, or usage-based bill credits that can significantly lower bills for households willing to optimize around them. And because Chariot generally prices above discount-first REPs, rate-focused shoppers may pay more than necessary for basic fixed-rate electricity.

Chariot works best when predictability and renewable sourcing matter more than chasing the lowest advertised price. If that balance doesn’t align with your priorities, a discount or feature-heavy REP may be a better fit.

Chariot Energy keeps its residential lineup simple, focusing on fixed-rate plans backed by solar renewable energy credits. While the plan names and promotional language change over time, the underlying structures remain consistent. Below is a clear breakdown of Chariot’s most visible plans, who they’re best for, and how their features compare to other options in the Texas market.

These plans focus on fixed-rate pricing and renewable backing rather than usage-based incentives. Customers considering Chariot should be comfortable with steady pricing that doesn’t change based on when or how electricity is used.

Chariot Energy generally prices above discount REPs that rely on bill credits or usage bands, but below many feature-heavy legacy providers. Its value lies in stable, renewable-backed pricing rather than short-term promotional savings.

Below is a high-level comparison of how Chariot’s common plans stack up against other visible providers in the market. Rates vary by ZIP code and TDU territory.

*Chariot ranges reflect typical ~1,000 kWh/month offers in Oncor territory. Competitor pricing shown in relative terms.

Key takeaway: Chariot’s pricing usually sits firmly in the middle of the Texas market. It’s more expensive than credit-based discount REPs but less costly than many of the premium legacy providers with layered perks and rewards.

Choosing a Chariot Energy plan is primarily about matching contract length and plan type to how long you expect to stay in your home and whether you value fixed-rate stability over promotional pricing.

Below are common household scenarios and the Chariot plans that typically fit them best:

Pro tip: Chariot’s plans work best for customers who want a fixed rate that remains consistent regardless of when electricity is used. If optimizing around off-peak hours or usage thresholds is a priority, a credit-based or time-of-use REP may be a better fit.

Chariot Energy is a newer REP compared to long-established brands, and that shows in its reviews — both in scale and in what customers focus on. At the same time, customers occasionally report concerns around pricing compared to discount REPs and slower support during high-demand periods.

• Simple Plans and Clear Pricing: Many customers appreciate that Chariot’s plans are easier to understand than usage-band or bill-credit offers from discount providers. The billed rate often matches what’s listed in the EFL, with fewer surprises tied to usage timing or thresholds.
  
  “Finally—an electric plan without a bunch of fine-print rules. My bill has been almost exactly what I expected each month.”
  – Google Review
• Renewable Energy Backing: Customers who prioritize sustainability frequently mention that they like supporting solar-backed electricity without installing rooftop panels. Chariot’s commitment to 100 percent renewable-backed plans is a major draw.
  
  “Being able to choose solar-backed electricity without changing anything in my home was a big plus.”
  – BBB Review

• Higher Pricing Than Discount REPs: Some reviewers point out that Chariot’s fixed-rate plans cost more than deeply discounted usage-credit offers.
  
  “I switched from a bill-credit plan to Chariot and my rate went up. The service is fine, but it’s not the cheapest.”
  – Consumer Affairs Review
• Customer Service Wait Times: While many report helpful agents, others mention slow response times during peak billing cycles or seasonal spikes. Email replies and phone wait times can stretch longer than expected.
  
  “Support was polite, but it took multiple calls to get an issue fixed.”
  – Google Review

Chariot Energy currently holds an A+ rating with the BBB, reflecting strong responsiveness to formal complaints. Because Chariot is a newer REP, its overall review volume is smaller than that of larger legacy brands.

Our Take

Chariot performs best with customers who want straightforward, renewable-backed pricing without navigating usage windows or promotional credits. If you read the EFL carefully and value stable, predictable billing, you’re likely to have a smooth experience. But if your priority is chasing the lowest possible rate — or you’re used to feature-heavy plans — you may find Chariot’s simpler lineup more limited.

In short: The renewable focus and simplicity are strong. The pricing requires realistic expectations.

Texas operates under a deregulated electricity market, which allows most residents to choose their REP. Your REP sets your electricity rate and handles billing, while your local TDU delivers power and maintains the lines.

Delivery charges are regulated and remain the same regardless of which REP you choose. The difference between plans comes from the supply rate, contract terms, renewable content, and pricing structure offered by each provider.

Chariot Energy’s plans are straightforward fixed-rate options, which means your bill depends almost entirely on how much electricity you use—not when you use it or whether you hit a specific usage band. While you won’t find promotional windows or seasonal discounts to optimize around, there are still meaningful ways to reduce your monthly costs with Chariot. The key is understanding how your usage patterns interact with your fixed-rate plan.

Improve Efficiency in High-Impact Areas

Cooling and heating systems account for a large portion of Texas residential electricity usage. Replacing clogged air filters, sealing window gaps, and adjusting thermostats by a few degrees during peak season can make a measurable difference on a fixed-rate plan.

Upgrade to Energy-Efficient Devices

High-efficiency upgrades have a direct impact on bills under Chariot’s fixed-rate plans. LED lighting, ENERGY STAR–certified appliances, smart thermostats, and modern HVAC systems reduce total kilowatt-hour consumption, which is the primary driver of monthly costs. Because Chariot doesn’t offer usage credits or time-based discounts, efficiency gains translate cleanly and predictably into lower bills.

Use Smart Thermostat Automations

If you have a smart thermostat, use scheduling features to pre-cool or pre-heat your home before extreme temperature periods. Automating small adjustments — especially when you’re away—helps prevent unnecessary electricity usage that drives up monthly totals.

Bottom line: Lowering your Chariot bill comes down to reducing total consumption rather than optimizing around timing or usage thresholds.

Need help choosing a plan, managing your account, or resolving a billing issue? Chariot Energy offers phone and email support to assist customers with enrollment questions, account management, and service-related concerns.

• Customer Care Phone: 1-855-524-2746
• Hours: 

Monday – Friday: 8:00 AM – 6:00 PM (Central Time)
Saturday: 9:00 AM – 1:00 PM (Central Time)
Sunday: Closed

• Website: www.chariotenergy.com
• Mailing Address:

Chariot Energy
5051 Westheimer Rd., Suite 1400
Houston, TX 77056

• Customer Portal: Accessible through the Chariot Energy website for payments, plan management, usage history, and account updates.
• Email Support: CustomerCare@mychariotenergy.com 

Customers can also transfer service, update payment preferences, or explore available plan options through the online account portal.

Chariot Energy isn’t built for bargain hunters or customers who want to optimize around promotional pricing. Instead, it appeals to Texans who value predictable bills, straightforward plan structures, and renewable energy backing without complexity.

Its biggest strength is clarity. Fixed-rate pricing, solar renewable energy credits, and easy-to-read EFLs make Chariot a reliable option for households that want fewer surprises and less fine print. The trade-off is cost: Chariot typically prices above discount REPs and doesn’t offer time-of-use perks or usage-based credits.

If stable pricing and clean energy matter more to you than chasing the lowest advertised rate, Chariot Energy is a solid, dependable choice. If not, Texas’ competitive market offers plenty of alternatives worth comparing.

Compare Chariot Energy’s rates, features, and plan types against other top Texas providers at ShopTexasElectricity.com to find the one that offers the best match for your usage and lifestyle.